Questions and straight answers

Everything we get asked before someone signs up, in one place. The short versions of the first six are on the home page.

All questions

What breaks when the site goes static?

Anything that ran PHP on each visit. Forms are the common one, and they keep working: we point them at our forms endpoint and email you each submission. Site search is replaced with a static index built at publish time, so it keeps working without a server. Comments become read-only; new comments are a server feature and we tell you up front if you depend on them. Stores, memberships, courses, forums, and directories do not fit; we flag those at the preview stage and you pay nothing.

How do I make changes without WordPress?

On the Rebuild plan you ask for the change in chat: fix a phone number, swap a photo, add a paragraph, post a notice. Low-risk text edits apply right away with an undo. Larger changes wait for your approval before they go live. Every change is versioned, so any version can be restored. On Freeze, you edit in WordPress as usual and ask for a re-crawl.

What about my domain?

You keep it, at any registrar. The portal walks you through a verification record, then an A or CNAME record. If your DNS is on Cloudflare, it is one click. TLS certificates are issued automatically when the first request arrives.

What about email?

WPExit does not host mailboxes, and your existing email is not affected by moving the website. The only mail we send is form notifications: each submission goes to the addresses your form plugin used, or ones you choose. You can add DNS records so those notifications come from your own domain.

Can I go back?

Yes. Your WordPress install is untouched and we recommend leaving it up for 14 days after you go live. Going back means pointing your DNS at it again. Every snapshot we build is also kept, and you can download the files at any time.

Is this ADA compliant?

We do not make legal claims about compliance, and you should be wary of anyone who does. What we do: every Rebuild runs WCAG 2.2 AA checks (axe-core) at build time, serious and critical issues block publishing, and we remediate what the checks find in the templates and content. The results page shows the measured violation count for each site.

How long does it take?

A preview is usually ready the same day. Going live takes as long as your DNS change: minutes on Cloudflare, up to a day elsewhere.

What counts as a page?

A public URL that returns HTML: pages, posts, category and tag archives, and so on. Images, PDFs, and other files do not count. The plugin's inventory tells you the number before you choose a migration tier.

Do I have to install the plugin?

Not for the preview; we crawl what the public can see. For the migration itself, yes. The plugin gives the crawler a complete list of your URLs and redirects, lets it bypass caching so the copy is clean, and tells us which forms notify which addresses. It sends nothing until you click Connect.

Where is the site hosted?

On servers we run in a US data center, behind Caddy with HTTP/3 and automatic TLS. There is no PHP, no database, and no admin login on the host. The security page lists exactly what we store.

Freeze or Rebuild: which should I pick?

Freeze if you want the site exactly as it looks today and you still edit in WordPress. Rebuild if you want the speed and accessibility numbers on the results page, and you would rather make changes by chat than keep a WordPress install around. You can start with Freeze and move to Rebuild later; both are built from the same crawl.

Something not covered? Use the form on the pricing page.